BackOffice-in-a-Box

A Series-A SaaS founder was spending 20+ hours a week on operational admin. He was onboarding new hires with Loom videos that went stale in a week, chasing vendors for invoices, approving expenses across three tools, and writing the same SOP four times because nobody could find the previous version. The company had hired two operations coordinators in 18 months. Both left within six months because the role had no structure.

Hiring a full-time COO would have cost $180K+ in salary plus equity. Continuing as-is was costing the founder the one thing a Series-A company can't afford to lose: strategic focus.

We delivered BackOffice-in-a-Box in 14 days. A structured intake replaced 10 hours of discovery calls. We mapped their existing stack (Notion, Ramp, Rippling, Linear) and built the operational backbone inside the tools they already used. No migration, no rip-and-replace.

The package included 23 documented SOPs, a standardized onboarding workflow that moved new hires to productivity in 5 days instead of 15, a vendor management system with automated renewal alerts, a quarterly KPI dashboard, and meeting cadences the exec team could actually run without the founder driving every session. A monthly retainer keeps the system current as the company scales.

Founder reclaimed 14 hours/week. The ops hire became fillable as a coordinator role, not a COO search.